Payment Terms
To secure your booking a £50 down payment is required which is non refundable if the customer cancels the hire.
the remaking hire balance and security deposit will be due no later than 7 days before we ship your equipment. Failure of payment by this date will result in your booking being cancelled.
Refundable deposit
- Deposit Amount: The refundable deposit amount will be specified at the time of booking.
- Purpose of Deposit: The refundable deposit serves as a security measure to cover any potential damages, losses, or additional charges incurred during the rental period.
- Refund Process: Upon satisfactory inspection of the rental equipment or property upon return, the deposit will be refunded within a reasonable timeframe, typically within 1 business day, to the original payment method.
- Deductions: The refundable deposit may be subject to deductions for any damages, excessive cleaning fees, late returns, missing items, or other incurred charges as outlined in the rental agreement.
- Inspection: A thorough inspection of the rental equipment or property will be conducted before and after the rental period to assess any damages or discrepancies. A video of the boat in its working condition shall be sent to the customer prior to shipping.
- Damage Assessment: In the event of damages or losses exceeding the deposit amount, the renter will be responsible for covering the additional costs beyond the deposit.
- Non-Refundable Circumstances: The refundable deposit will not be refunded under the following circumstances:
- Failure to adhere to the terms and conditions outlined in the rental agreement.
- Violation of any rules or regulations governing the use of the rental equipment or property.
- Failure to return the rental equipment or property in its original condition, normal wear and tear excluded.
- Any damages or losses deemed beyond reasonable use or caused by negligence.
- Dispute Resolution: In the event of a dispute regarding the refundable deposit, both parties agree to attempt to resolve the matter amicably through communication and negotiation. If a resolution cannot be reached, the matter may be escalated to mediation or arbitration as outlined in the rental agreement.
By submitting a reservation and paying the refundable deposit, the renter acknowledges and agrees to abide by these terms and conditions regarding the refundable deposit. Any violations of these terms may result in forfeiture of the deposit and additional charges as deemed appropriate by the rental provider.
Delivery/Collection
Delivery and Collection Services: The rental provider offers delivery and collection services for rented boats to and from designated locations as agreed upon in the rental agreement.
Collection Schedule: The rental provider will coordinate with the renter to schedule a convenient collection time within the agreed-upon timeframe. The renter must ensure that the rental boat is accessible and ready for collection at the designated location at the scheduled time.
Returns
- Return Period: Items rented must be collected on the first working day after your trip, unless otherwise specified in writing by both parties.
- Condition of Items: Items must be returned in the same condition as when rented, normal wear and tear expected. The renter is responsible for any damages incurred during the rental period, beyond reasonable use.
- Late Returns: Late returns may result in additional charges, as outlined in the rental agreement. Charges may include but are not limited to extended rental fees, penalties, or forfeiture of deposit.
- Return Process: Items must be returned to the designated return location specified in the rental agreement.
- Inspection: A thorough inspection of the returned items will be conducted within a reasonable timeframe to assess any damages or discrepancies. The rental provider reserves the right to withhold the refundable deposit or charge the renter for any damages beyond normal wear and tear.
- Refund Policy: Upon satisfactory inspection of the returned items, any refundable deposit will be refunded to the renter within a reasonable timeframe, typically within 1 business day, to the original payment method.
- Deductions: The refundable deposit may be subject to deductions for any damages, missing items, or additional charges incurred during the rental period, as outlined in the rental agreement.
- Dispute Resolution: In the event of a dispute regarding the return of items or refundable deposit, both parties agree to attempt to resolve the matter amicably through communication and negotiation. If a resolution cannot be reached, the matter may be escalated to mediation or arbitration as outlined in the rental agreement.
- Termination of Agreement: Failure to adhere to the terms and conditions outlined herein may result in termination of the rental agreement and forfeiture of any refundable deposit or rental fees paid.
By entering into a rental agreement and accepting these terms and conditions, the renter acknowledges and agrees to abide by the specified return period and conditions outlined herein. Any violations of these terms may result in additional charges or penalties as deemed appropriate by the rental provider.